Privacy Policy

    Effective Date: 1 May 2026

    LearnifyLoop ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit learnifyloop.com or use our learning platform.

    1. Information We Collect

    We collect the following categories of information when you use our platform:

    • Personal Identifiers: Name, email address, phone number.
    • Account Information: Username, password (hashed), profile picture.
    • Payment Information: Billing details processed securely through third-party payment gateways. We do not store card numbers on our servers.
    • Usage Data: Pages visited, time spent, features used, course progress, quiz scores.
    • Device & Technical Data: IP address, browser type, operating system, device type, session identifiers.
    • Marketing Data: UTM parameters (source, medium, campaign) from the URL when you arrive on our site.
    • Referral Information: If you arrive via a campus ambassador referral link, we record the referral handle.

    2. How We Use Your Information

    • To create and manage your learner account.
    • To provide access to courses, labs, and learning content.
    • To process payments and issue receipts or refunds.
    • To send educational updates, course announcements, and progress reminders.
    • To provide customer support and respond to your queries.
    • To improve our platform based on usage analytics.
    • To comply with legal obligations.

    3. WhatsApp & Messaging Communication

    By submitting your information on our platform — including joining our waitlist, registering an account, or contacting us — you consent to receive educational updates, platform announcements, support messages, and course-related communication via WhatsApp, email, or phone call.

    We use WhatsApp only for legitimate educational communication, including student onboarding, course updates, and support. We do not send spam or unsolicited promotional messages. You may opt out at any time by contacting us at developer@learnifyloop.com.

    4. Cookies & Tracking

    We use cookies and similar technologies to maintain your session, remember your preferences, and analyse site traffic. We also use UTM tracking via URL parameters to measure the effectiveness of our marketing campaigns. You can disable cookies in your browser settings, though some features of the platform may not function correctly.

    5. Data Sharing & Third Parties

    We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who assist us in operating our platform (e.g., cloud hosting, payment processors, analytics), and only to the extent necessary for those services. All third-party partners are required to keep your data confidential.

    We may disclose your information if required to do so by law or in response to a valid legal process.

    6. Data Security

    We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. Our website uses HTTPS (SSL/TLS encryption) for all data in transit.

    7. Data Retention

    We retain your personal information for as long as your account is active or as needed to provide services to you. You may request deletion of your account and associated data by contacting us. We will process such requests within 30 days, except where we are required to retain data by law.

    8. Your Rights

    You have the right to:

    • Access the personal data we hold about you.
    • Request correction of inaccurate data.
    • Request deletion of your data (subject to legal obligations).
    • Withdraw consent for marketing communications at any time.
    • Lodge a complaint with a data protection authority.

    9. Children's Privacy

    Our platform is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Continued use of our platform after changes are posted constitutes your acceptance of the updated policy.

    11. Contact Us

    If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

    Address: Jaipur, Rajasthan, India