Refund Policy
Effective Date: 1 May 2026
At LearnifyLoop, we want you to be completely satisfied with your learning experience. We offer a transparent and fair refund policy so you can learn with confidence.
1. Free Plan
The Free plan requires no payment and is therefore not subject to any refund. You can explore free course content without any financial commitment.
2. Paid Subscriptions (Pro & Elite)
If you subscribed to the Pro or Elite plan and are not satisfied, you may request a refund under the following conditions:
7-Day Refund Window: Refund requests must be submitted within 7 days of your initial subscription purchase date.
Course Consumption Limit: Refunds are only applicable if you have not substantially completed the course content — typically defined as completing less than 20% of the subscribed course material.
One-Time Eligibility: Refunds are available once per user account. Repeat refund requests will not be entertained.
3. Renewal Charges
Monthly or annual subscription renewals are not refundable once the renewal has been processed. To avoid being charged for the next billing cycle, you must cancel your subscription at least 24 hours before the renewal date. You can cancel from your account settings at any time.
4. Cancellation of Subscription
You may cancel your subscription at any time from your account dashboard. Cancellation stops future billing but does not automatically entitle you to a refund of the current billing period. You will retain access to your plan features until the end of the current billing period.
5. Non-Refundable Items
The following are not eligible for refunds:
- Subscriptions where more than 20% of course content has been accessed.
- Subscription renewals already processed.
- Purchases made using discount coupons or promotional offers (unless otherwise stated in the offer).
- Any third-party fees or payment gateway charges.
6. How to Request a Refund
To request a refund, please contact our support team:
Please include your registered email address, your order or payment reference number, and a brief reason for the refund request. We will review and process eligible refunds within 5–7 business days. Refunds are credited back to the original payment method.
7. Dispute Resolution
If you are not satisfied with our refund decision, you may reach out to us again at developer@learnifyloop.com to escalate your concern. We are committed to resolving disputes fairly and promptly.
8. Changes to This Policy
We reserve the right to update this Refund Policy at any time. Changes will be published on this page with a revised effective date. Refund requests will be handled under the policy in effect at the time of purchase.